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Warranty

  • Any item returned that is deemed working is subject to a 15% restocking fee if the client does not want it returned. We are happy to return it back to you at our cost, however if you choose that you do not want the item, we will issue a 15% restocking fee.
  • If an iPad compatible screen is returned without being adhesive or screen protectors removed we don’t charge anything if it’s being returned in 90 days. However, if iPad screen has adhesive or screen protectors removed it will be subject to a 50% restocking fee. We highly recommend customers to test all iPad's prior to removing the adhesive and screen protectors.

 

  • If an Samsung service pack compatible screen is returned with adhesive or screen protectors removed it will not be accepted as a defective return. We highly recommend customers to test all Samsungs prior to removing the adhesive and screen protectors.
  • All unused tempered glasses are going to be issued %15 restocking fee.
  • Tools are subjected to a 30 Day return Policy.
  • We are proud of and believe in quality of our apple screens so we offer life time warranty as long as there no deep scratches, ripped flex cables, digitizers broken, or internal broken.
  • Refurbished Samsung LCD screens are under our coverage however screen needs to be in returnable condition, meaning it needs to turn on, and no signs of physical damage. 
  • Samsung, LG, Motorola, Sony, OnePlus, Google Pixel disclaimer. If you install the LCD or digitizer without testing and you end up damaging an item when removing it from a customer's phone, the item will be reviewed on a case by case basis. This includes adhesive removals.
  • If any of item returns by customer, the current item price will be effect on the website`s price.
  • All Accessories, red tapes, and the opener and pry tools are not eligible for return.
  • Electronic Tools are subjected to a 30 Day return Policy.

 

*Note:
- We do not accept Return on Samsung and iPad LCD once it installed
- Please connect to test item before adhesion. We only accept return in original condition.

For more warranty concerns please email us at info@phonelcdparts.com.